Maintenance Dispatch
A slow maintenance response is the single biggest driver of tenant turnover in a managed portfolio. We build the dispatch system that routes work orders to the right vendor instantly.
What we build
- Tenant-submitted requests: Maintenance issues reported directly through the tenant portal.
- Automated vendor routing: Work orders assigned to the right vendor by trade and location.
- Status tracking: Tenants and owners see work order status without calling the office.
- Cost tracking: Repair costs logged per unit for accurate owner reporting.
Implementation scope
Dispatch connects to vendor management and financial reporting, so a completed work order automatically updates costs and owner statements.